We only supply the highest quality products, however Skateboards endure extreme stresses and we cannot warranty any items unless it is obvious that a manufacturing fault is to blame. We do not cover wear and tear as this is to be expected.
The Consumer Guarantees Act applies to goods and services that are ordinarily purchased from a trader for personal, domestic or household use. Under the Consumer Guarantees Act, goods must match their description, have no undisclosed defects, and be fit for their normal purpose, safe, durable, of reasonable quality, and acceptable in look and finish.
All measurements are approximates and cannot be guaranteed. There are always slight variations in production runs. Tempature changes can affect the height of the tail and nose of decks and wood can swell and contract in changing conditions. We endevour to do our best to honestly represent any measurements on this site.
Packages are generally dispatched within 3 days of receipt of payment and shipped via NZ Post. If you prefer delivery by courier, this is available with signature required, but an additional cost will be applied, so please contact us to discuss this method before purchasing.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Please contact us if you have any questions or a return enquiry.